Customer Support

Simonswood Automation ensures the success of your investment in our technology and designs. We provide unmatched service to our customers through a commitment to customer satisfaction and dedication to personalised support.

imagesSimonswood Automation provides a comprehensive range of support services. The services available encompass all disciplines that may be required after a control system has been commissioned, these services include:

  • Telephone Support Help Desk
  • Emergency Callout Support
  • Remote Fault Diagnostics
  • Maintenance and Calibration
  • System Updates
  • Tailored Support Packages
  • Training

Simonswood Automation has developed “right first time” and a “prevention rather than cure” culture within our engineering designs. The conformation of this success is a track record of longstanding relationships with our customers. References and recommendations relating to our technical expertise and service can be supplied upon request.